Privacy Policy

CWD Tourism

Last Updated: 08-Dec-2025

At CWD Tourism, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, services, or contact us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Address

  • Passport details (if required for bookings)

  • Payment information (processed securely through third-party providers)

b. Non-Personal Information

  • Browser type

  • IP address

  • Device information

  • Pages viewed on our website

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process bookings and reservations

  • Communicate with you about tours, offers, or inquiries

  • Improve our website and customer experience

  • Send promotional emails (only if you opt-in)

  • Provide customer support

  • Fulfill legal or regulatory requirements

3. Sharing Your Information

We do not sell or trade your personal information.
However, we may share your data with:

  • Trusted travel partners (for bookings, tickets, hotel reservations)

  • Payment gateway providers

  • Legal authorities (if required by law)

  • Service providers that help us operate our website

All partners and service providers are required to protect your data.

4. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance user experience

  • Understand website usage

  • Save your preferences

You may disable cookies in your browser settings, but some website features may not function properly.

5. Data Security

We use appropriate security measures to protect your information from:

  • Unauthorized access

  • Alteration

  • Disclosure

  • Destruction

However, no method of online transmission is fully secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your information only for as long as necessary to:

  • Provide our services

  • Meet legal requirements

  • Resolve disputes

  • Improve our offerings

7. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Opt-out of marketing communications

  • Withdraw consent

To make a request, contact us at: booking@cwdtourism.com

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

We do not knowingly collect personal information from children under 18 without parental consent.

10. Changes to This Policy

CWD Tourism may update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

CWD Tourism
Email: booking@cwdtourism.com
Phone: +971 4570 5804
Address: 703 Marasi Dr – Business Bay – Dubai